Payment policy
This Payment Policy standardizes the checkout transaction rules, fund verification mechanism, refund settlement process and security guarantee standards for all orders on the yadvis platform, covering all dresses and footwear products sold in the store. We support seven global mainstream secure payment methods to provide users with safe, transparent and diverse payment experiences without any hidden handling fees.
Supported Payment Methods
The store officially supports seven internationally recognized secure payment channels: PayPal, VISA, Mastercard, American Express, Diners Club, JCB and Discover. All payment methods have the same security level and transaction priority. Users can independently choose any payment method according to their usage habits to complete order payment.
All valid personal credit cards, debit cards and prepaid cards with the above brand logos can be used for checkout. The entire payment process is completed on the encrypted official payment gateway, and the store will not obtain users’ complete card numbers, passwords and other sensitive financial information, effectively protecting user fund security.
Transaction Authorization and Fund Capture Rules
After the user submits the order, the system will initiate a temporary fund authorization hold to verify the validity of the payment account and sufficient balance. For conventional dress and footwear orders, we will complete fund capture synchronously with parcel dispatch. For high-value party dress sets and matching shoe combinations, the authorization hold will be retained for up to 3 business days to ensure order processing stability.
If the user cancels the order before shipment, the temporary authorization hold will be automatically released. The fund release time is subject to the processing rules of the user’s payment institution, and the store will not interfere with the process.
Billing Address Verification Mechanism
To prevent fraudulent transactions, the system will automatically verify the consistency between the checkout billing address and the payment account reserved address. Minor format differences will be automatically passed, while obvious address mismatches will trigger order holding. Users need to complete identity verification via official email within 24 hours to resume order processing; otherwise, the order will be automatically cancelled and the fund will be fully voided. The delivery address can be different from the billing address, which is applicable to gift-giving and cross-region delivery scenarios.
Refund Settlement Rules
All approved refunds, price difference adjustments and after-sales credits will be returned through the original payment channel. PayPal refunds usually arrive within 1–3 business days, and credit card refunds take 3–10 business days to be credited, which is determined by the settlement efficiency of each payment institution.
After the refund is initiated, the system will automatically send a confirmation email with a unique transaction ID to facilitate user reconciliation. The store bears all payment processing fees, and there is no additional checkout fee and refund deduction fee for users.
Abnormal Transaction Handling
If users find unauthorized abnormal transactions, they can feedback to the official customer service in a timely manner. We will cooperate with the payment institution to investigate the transaction background and solve fund disputes. Malicious chargeback disputes without prior communication will affect the user’s subsequent shopping qualifications on the platform.